Privacy Policy

Ace47's Privacy Policy — Your data is completely secure

Ace47 treats the protection of your personal data as a top priority. This privacy policy clearly outlines what data we collect, how it is used, and what rights you have.

Last Updated: January 2026
Core privacy protections

A quick overview of the steps ace47 takes to protect your data

Encrypted data storage

All your personal data on ace47 is stored on servers secured with 256-bit SSL encryption. Third parties can never access this information.

Your data is never sold

Ace47 never sells or rents your personal data to third parties. Your information is used solely to deliver our services.

You're in full control

Under the ace47 privacy policy, you can view, correct, or request deletion of your data at any time.

GDPR-Compliant Policy

Ace47 fully complies with GDPR, the international data protection standard. Our privacy policy is built to meet the highest global benchmarks.

Cookie transparency

Ace47 is fully transparent about which cookies it uses and why. You can disable non-essential cookies at any time.

24/7 Support

Ace47's Bengali-speaking support team is always available for any privacy-related questions or concerns. Feel free to reach out at any time.

By registering or using ace47, you agree to this privacy policy. Do not consent before reading — please read and understand it in full.

1

Introduction

Ace47 is an internationally licensed online gaming platform offering safe and transparent services to users in Bangladesh and beyond. We believe your personal data privacy is a fundamental right, and we make no compromises on it.

This privacy policy is a clear agreement between ace47 and its users regarding the collection, use, storage, and sharing of information. ace47's privacy policy has been developed in accordance with international data protection law (GDPR) and the guidelines of the Asia Pacific Privacy Authorities.

From the moment you start your journey with ace47, we are committed to protecting your data every step of the way. Complying with our privacy policy is not just a legal obligation for ace47 — it is an ethical responsibility.

2

What information is collected

Ace47 only collects data that is necessary to provide its services. We do not gather unnecessary or excessive information. A detailed list of data collected by ace47 is provided below:

Type of information Example Required?
Identity information Name, date of birth, nationality Yes
Contact Information Mobile number, email address Yes
Financial information Mobile banking number, transaction history Yes
Identity verification documents NID, passport scan For KYC purposes
Device information IP address, browser, device model Automatic
Gaming activity Betting history, preferred games, session duration Automatic

Ace47 never collects your full bank account number, card number, or PIN. Only your mobile banking number is stored.

3

Data collection methods

Ace47 collects user data through several methods, all of which are fully transparent and lawful. ace47 never collects your data without your knowledge or consent.

  • Directly Provided Information: Information you provide directly through the registration form, KYC verification process, and support chat.
  • Automatically Collected Information: Your device, browser, and IP address are automatically logged while you use the ace47 platform.
  • Cookies & tracking: ace47 uses cookies on its website to help improve your browsing experience.
  • Third-party verification: Information received through payment processors or identity verification services.
  • Gaming logs: All your gaming activity is automatically recorded on ace47's servers.
4

Purpose of data use

Ace47 uses your data only for specific, legitimate purposes. Under our privacy policy, your data will never be used for anything not stated here.

  • For creating and managing your ace47 account.
  • To process deposits and withdrawals.
  • To meet legal obligations and prevent fraud.
  • To ensure the security of the ace47 platform.
  • To provide a personalized gaming experience.
  • To keep you informed about ace47 promotions and offers (you may opt out at any time).
  • To promote responsible gaming and identify problematic gaming patterns.
  • For improving ace47's service quality and research purposes (anonymized data).

Ace47 never sells your data to advertisers. If you do not want to receive promotional messages from ace47, you can opt out at any time through Support.

5

Data sharing policy

Ace47 does not generally share your personal data with third parties. However, limited data may be shared in the following specific circumstances:

  • Payment processor: Necessary information is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket to complete transactions.
  • Legal obligations: Disclosing information to government authorities or by court order is a legal obligation for ace47.
  • Fraud prevention: Information about suspicious activity may be shared with anti-fraud organizations in the gaming industry.
  • KYC provider: Information is shared with a licensed KYC service provider for the identity verification process.
  • Business transfer: In the event of a change in ace47's ownership, data may be transferred after notifying users in advance.

Ace47 maintains strict data protection agreements with all third-party service providers, who are required to comply with the ace47 privacy policy.

6

Cookie policy

Ace47 uses several types of cookies on its website. Cookies are small text files stored in your browser that make the ace47 website more convenient to use.

  • Essential cookies: These cookies are essential for core ace47 functions (login sessions, security) and cannot be disabled.
  • Functional cookies: ace47 uses these cookies to remember your language preference and location.
  • Analytics cookies: Used to analyze ace47 platform usage and improve our services.
  • Marketing cookies: Used to show you relevant ace47 offers and promotions. You can turn this off.

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit access to some features on ace47.

7

Data retention period

Ace47 does not retain your data longer than necessary. Retention periods vary by data type under the ace47 privacy policy:

Type of information Retention Period Reason
Account information 5 years after account closure Legal obligation
Transaction History 7 Years Financial regulatory law
KYC documents 5 years after account closure AML Compliance
Gaming logs 2 Years Dispute resolution
Support Chat 1 Year Service Quality Improvement
Cookie data 30 Days to 2 Years By cookie type
8

Your rights

Ace47's privacy policy gives you full control over your personal data. Under GDPR and international data protection law, ace47 users enjoy the following rights:

Right to access information

You have the right to know what information ace47 holds about you.

Right to rectification

You can request corrections to inaccurate or incomplete information at any time.

Right to erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Right to restrict processing

You can ask ace47 to stop using your information for specific purposes.

Right to data portability

You may submit a request to ace47 to receive your data in a structured format.

Right to object

You can object to your information being used for marketing or analytical purposes.

To exercise any of the rights above, contact the ace47 support team. ace47 typically responds to such requests within 30 business days.

9

Security measures

Ace47 applies industry-leading security measures to protect your data. Our privacy policy is not just a document — it is enforced through real technical safeguards.

  • SSL/TLS encryption: All data transfers on the ace47 website are protected by 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Keeping 2FA enabled on your ace47 account helps prevent unauthorized access.
  • Firewall protection: ace47's servers are protected by multiple layers of firewalls.
  • Regular security audits: ace47 undergoes regular audits by independent security experts.
  • Encrypted storage: All data stored on our servers is fully encrypted.
  • Access control: Only authorized ace47 staff can access specific data.

If you notice any security issue or unusual activity on ace47, contact the ace47 support team immediately. We will take prompt action.

10

Privacy of minors

Ace47 does not collect or process data from anyone under the age of 18. Under ace47's privacy policy and terms of use, minors are strictly prohibited from using the ace47 platform.

If ace47 discovers that a minor has opened an account by misrepresenting their age, ace47 will immediately close the account and delete all associated data. Any deposited funds will be returned after the necessary verification.

If parents suspect their child is using ace47, please contact the ace47 support team immediately.

11

Privacy policy changes

Ace47 reserves the right to update this privacy policy at any time. For significant changes, ace47 will always notify users in advance.

  • A notification will be sent to your registered mobile number or email before any significant changes.
  • The date of the latest update will always be shown at the top of this page.
  • Continued use of ace47 after any changes will be considered acceptance of the updated privacy policy.
  • If you do not agree to the updated policy, you may request to close your ace47 account.
12

Contact

For any questions, complaints, or requests regarding ace47's privacy policy, please reach out through the following:

  • Email: [email protected]
  • Live Chat: Live chat on the ace47 website (available 24/7).
  • Support Ticket: Submit a ticket through the Support section of your ace47 account.

Ace47 aims to respond to all privacy-related requests within 30 business days. For urgent matters, please use live chat.

General questions about the privacy policy

No, ace47 never sells or rents your personal information to third parties. Under ace47's privacy policy, your data is used solely for the purpose of providing our services.

Yes, you can request the deletion of any data that is not required to be retained beyond legal obligations. However, financial transaction records and KYC information must be kept for a specified period as required by law.

ace47 does not store your full bank account or card number. Mobile banking numbers are stored in encrypted form, and all transactions are secured by SSL.

Yes, ace47 may send you messages about new offers and promotions. If you'd prefer not to receive these, you can opt out at any time by contacting the ace47 support team.

Yes, ace47's privacy policy fully complies with the European Union's GDPR and international data protection standards. We are committed to ensuring the highest level of privacy protection for users everywhere in the world.
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